FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Where are you based?


Camilla Ashley is based in Cheshire, UK.




Can i customise an order?


Yes! Please contact us if you would like a custom order or size made at: charlotte@camillaashley.co.uk




Size Guide for Hats


XS - 21" S - 22" M - 23" L - 24" We can also do in between sizes, before ordering please email to check if I have the fabric to make the hat to a custom size. All hats listings are automatically set at S/M 22.5" unless confirmed otherwise.




Shipping & Returns


Any orders shipped outside the UK may be subject to customs charges and this is to be organised by the customer, not Camilla Ashley. Returns are not accepted unless there is a fault with your order or otherwise confirmed as all hats are handmade to order.